The service standards in real estate sector often categorized into two categories: satisfactory and
deplorable. Some real estate advisory companies feel continuous engagement with customers as
a matter of pride whereas others attitude towards buyers is similar to “out of sight, out of mind”.
Investo Xpert boasts to announce that we fall in the former category and customer-friendly
clause is not merely a lip service for us.
Unlike others, our after-sales journey starts as soon as customer books the project with us. We follow a ritual to provide monthly updates about the project instead of contacting them only at the time of demand letters for payment.
Making minor changes in apartment is a common request from customers. After all, they are purchasing their dream homes. Our team ensures to allow minor non-structural alterations in a project provided such changes do not delay the delivery of the project.
We are never in a hurry to perform “handing over ceremony”. Customers are given full freedom to verify internal amenities of the project and once they are satisfied with their purchase, then only ceremony is performed.
These are the few arenas where we offer our value added after-sales services to our coveted customers considering the fact that they have invested their hard-earned money with us. Because we think offering after-sales services to our customers as our responsibility rather than obligatory service, we are able to build a loyal customer base. Feel free to contact us for any other real estate query; we will definitely come up with bespoke solution..